Stay 1. CHECK-IN Unless special needs of our guests, rooms delivery is provided between 12 am and 9 pm. Estimated time of arrival must be imperatively notified before 11 am of arrival day. Please be informed that a surcharge of EUR 20 is applied for arrivals after 21:00. Lack of such communication can not be a reason for complaint or claims for repayment in case of any waiting time. Upon arrival each guest must providea valid ID to the holders to be registered as required by law. Failure to comply with this requirement constitutes a violation to the rules of the Penal Code and authorizes holdersto ask for immediate abandonment of the structure. Data of our guests are treated in accordance with current privacy legislation. 2. CHECK-OUT The room must be returned no later than 11 am on the date of departure, unless special agreements to be taken at the time of booking. Later than 11 am if the room hasn’t been relased, an additional day of stay will be charged. 3. Bed linen is changed after 3 nights. 4. The bathroom linen is changed after 3 nights. 5. The breakfast, included in the room price, is served at the bar located close to B&B. BEHAVIOUR RULES 1.At any time, inside and around the structure, should be avoided behaviors, activities, games, sounds and using equipment that could cause disturbance to other people. Please do not cause any disturbance during sleeping hours (roughly 11 pm/08.00am. In order to ensure a calm stay, the Manager of the B&B is authorized to expel those who break the rules of the Regulation. 2. Guests are not required to answer the doorbell or the phone, as well as we strongly recommend not to let enter any visitors whitout our knowledge. 3. Guests will have the keys of the structure, and can come and go as they wish, making sure that the door of the apartment and that of her room are closed. 4. It is not allowed to bring other people outside and inside the apartment, if they aren’t duly registered, unless our specific approval. 5. It is forbidden to prepare meals in the room and use machinery and equipment for washing, ironing, heating. Electric shavers and battery chargers are excluded. 6. It is allowed to use the kitchen but only for special needs and with permission of the Directorate. 7. According to Italian law, smoking is forbidden in every room of the B&B and in the entire property, including the entrance hall of the stairs. 8. Use of grug is forbiddden. 9. Adults are responsible for the behavior of children entrusted to them. 10. Pets are not allowed. 11. It is not allowed to enter in areas reserved for the staff of the B&B. 12. Who damages the structure or the objects in the room, loses or damages the keys, will have to pay a penalty calculated on the basis of the extent of the damage caused and that will be charged. 13. The Direction declines any responsibility in case of theft or damage of items left unattended in the rooms. 14. Our B&B has a particular attention to the environment issues and we invite all Guests to participate in our environmental policy through savings of water and reduction in energy consumption (for example by turning off lights, air conditioner, TV when you are not in the room). 15. Users who get access to the Internet through the system provided by the facility, are expected to use this resourse in a correct and responsible manner, in accordance with the purposes of educational, informational and recreational services for which it is provided. 16. In order to provide you with the best possible service please contact in a timely manner our staff to report any problems or to express complaints.